Returns/Refunds:  If an order has been paid for but not yet processed, then a full refund may be issued upon request. In the case that a refund is requested after an order has been processed, a 20% restocking fee will be applied. Buyers are held responsible for all return shipping fees. Return for exchange or refunds will be allowed only within 14 calendar days from the date of receipt of merchandise with no exception. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, mounted, scratched or defaced will be allowed.

All returns must be received by LuxuryMods within 14 days after a request is submitted. A Return Authorization (RA) number will be given for which you are required to write down the R.A. number on the outside of the returning package. We require this number for us to process the return/refund. You are held responsible for all postage fees to ship the item to us. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation. A 20% restocking fee will be assessed on all authorized returns. The refund is given only for the item(s) and the shipping costs that were incurred by the customer will not be reimbursed. It is the customer's responsibility to ship the item(s) back to our facility. If however, any sales tax were charged, the customer will be reimbursed fully for that amount.

It is also the customer's responsibility to repack the item(s) that are being returned and make sure that it is properly and securely packed with sufficient packaging material to prevent the item from being damaged. We cannot give credit or refund on a returned package that is damaged due to insufficient packing. All hardware & accessories included in the original package needs to be returned or the customer will be charged. All returned items need to be insured (in the case of a lost or damaged package) and we strongly recommend the customer to get a tracking number for the shipment.

If in the case that we send the wrong item, please call us immediately and we will send the correct part to you. We will then reimburse you for postage fees to mail us back the original item.